Are Your Technology & Telecoms Contracts Exposing Your Company to Unnecessary Risk?
A practical playbook for in-house general counsel navigating complex technology and telecommunications deals.
Inside this free e-book, you’ll learn how to spot and close the “blind spots” that routinely surface in tech contracts:
- How IP ownership really works in build, integration and “customer-funded” development (and where the traps usually hide)
- What confidentiality clauses can (and can’t) protect — and how to make them enforceable in practice
- How SLAs, service credits and “availability” definitions quietly reallocate risk (and how to tighten them)
- Why “generic” commercial terms fail in technology and telecoms deals — and what to negotiate instead
Yes! Send Me The Free Book. (This is an E-Book. We will provide you with the link after you complete this form.)
Don’t Let Boilerplate Terms Drive Your Risk Profile
As in-house general counsel, you’re expected to move quickly while protecting the organisation — often with imperfect information and heavy internal pressure to “just get it signed.” In technology and telecommunications contracts, seemingly minor drafting choices can create major downstream exposure across liability, IP, security, service performance, and regulatory compliance.
This book is designed to help you identify the issues that matter, ask the right questions early, and negotiate commercially workable protections — without slowing the deal to a crawl.
In this book, you’ll discover a set of practical “truths” about technology contracts that help in-house counsel avoid expensive surprises:
- How “starting work” before contracting (or with an LOI) can destroy your leverage and complicate remedies
- When handshake deals, email chains and “standard terms” actually bind — and how to control that risk
- How open source use can create licensing and distribution issues (and how to build guardrails)
- Where privacy, security and data processing terms commonly fall short in vendor and customer paper
Yes! Send Me The Free Book. (This is an E-Book. We will provide you with the link after you complete this form.)
A Personal Note From Alan…
If I were to take a peek at your inbox right now, I wouldn’t be surprised to see draft MSAs, SaaS schedules, telco service terms, DPA markups, procurement redlines and “final” PDFs waiting for review. Some contracts are truly routine — but many contain small clauses that can quietly shift risk in ways that only become obvious when something goes wrong.
Many of the deals that come across my desk have gaps that were missed under time pressure or because the terms “looked standard.” Sometimes a second opinion can be the difference between contained exposure and an incident that consumes months of internal time.
This book highlights a set of recurring “blind spots” I see in technology and telecommunications contracting — particularly around IP, liability allocation, SLAs, security, privacy, and the operational realities of delivering (and enforcing) contract terms.
I wrote it to help in-house counsel and legal teams make faster, clearer calls on what to accept, what to push back on, and where to spend negotiation effort for the best risk-adjusted outcome.
About Alan Arnott
Alan Arnott advises technology and telecommunications companies on complex contracting, regulatory risk, and negotiation strategy.
For the last decade, Alan has represented both suppliers and customers in major technology deals and has drafted, reviewed and negotiated a broad range of agreements — from SaaS and MSP to telecoms, licensing, data processing and strategic commercial arrangements.
With qualifications in both law and computer science, Alan understands the technical realities behind the paper and can quickly pinpoint the clauses that materially impact operational risk and commercial outcomes.
If you’re responsible for technology contract negotiations, you can’t afford surprises after signature. This book is a concise guide to the patterns that repeatedly cause disputes — and how to prevent them during drafting and negotiation.
Yes! Send Me The Free Book. (This is an E-Book. We will provide you with the link after you complete this form.)
I have used Alan’s expertise several times now and have found him to always exceed my expectations. He is an expert in the technology law area and he is great to work with. His flexibility, knowledge, expertise make him a perfect service provider! I highly recommend him.
-Bob HughesMcLarens | Global Chief Information Officer
Alan is an excellent, well-rounded commercial and trusted advisor, always willing to go the extra mile to service his clients’ needs. His knowledge of the law is a given, but what sets Alan apart is his ability to establish the issues at hand and provide solutions that are both commercial and practical. I’d recommend Alan to anyone.
-Paul BasgerCorporate and Commercial Partner – Knights
A practical playbook for in-house general counsel navigating complex technology and telecommunications deals.
Inside this free e-book, you’ll learn how to spot and close the “blind spots” that routinely surface in tech contracts:
- How IP ownership really works in build, integration and “customer-funded” development (and where the traps usually hide)
- What confidentiality clauses can (and can’t) protect — and how to make them enforceable in practice
- How SLAs, service credits and “availability” definitions quietly reallocate risk (and how to tighten them)
- Why “generic” commercial terms fail in technology and telecoms deals — and what to negotiate instead
Yes! Send Me The Free Book. (This is an E-Book. We will provide you with the link after you complete this form.)