Digital Regulation & Compliance

Digital Platform & Online Business Compliance

The regulatory environment for digital businesses is rapidly evolving. Arnotts Technology Lawyers helps digital platforms, online marketplaces, and internet businesses navigate complex and changing regulatory requirements across multiple jurisdictions. From online safety to consumer protection, we provide comprehensive compliance advice for the digital economy.

Technology Regulatory Advice

We provide strategic regulatory advice across all aspects of technology operations:

Digital Platform Regulation

• Online marketplace regulatory obligations
• Digital platform designations and obligations
• Competition and consumer law for platforms
• Platform-to-business (P2B) regulations
• Gig economy and platform worker regulations
• Digital services taxes and economic presence

E-Commerce Compliance

• Australian Consumer Law (ACL) compliance for online retailers
• Terms and conditions for e-commerce websites
• Consumer guarantees and refund policies
• Product safety and recall obligations
• Country of origin labelling online
• Subscription services and auto-renewal compliance

Fintech & Payment Regulation

• Payment services and e-wallet regulation
• Buy now, pay later (BNPL) compliance
• Cryptocurrency and digital asset regulation
• Anti-money laundering (AML) and counter-terrorism financing (CTF)
• Financial services licensing requirements
• Open banking and consumer data right (CDR)

Telecommunications Law Compliance

We provide specialist telecommunications regulatory advice:

Carrier & Service Provider Obligations

• Telecommunications Act compliance
• Carrier and carriage service provider (CSP) registration
• Telecommunications Consumer Protections (TCP) Code
• Critical Information Summaries (CIS)
• Telecommunications Industry Ombudsman (TIO) compliance
• ACMA regulatory requirements

Internet Service Provider (ISP) Obligations

• ISP safe harbor provisions
• Copyright infringement notice schemes
• Website blocking orders
• Data retention obligations
• Lawful access and encryption requirements
• Online content filtering obligations

Digital Platform Regulation

New regulations targeting digital platforms require specialist compliance expertise:

Online Safety Act Compliance

• eSafety Commissioner compliance obligations
• Online content schemes (removal notices, blocking)
• Cyber-abuse and image-based abuse reporting
• Basic online safety expectations (BOSE)
• Industry codes and standards
• Age verification and age assurance requirements

Content Moderation & Platform Liability

• User-generated content moderation policies
• Defamation law for digital platforms
• Safe harbor protections for hosting providers
• Offensive and illegal content handling
• Terrorist and violent extremist content removal
• Transparency reporting requirements

News Media Bargaining Code

• News media bargaining code designation
• Commercial agreements with news businesses
• Arbitration and dispute resolution
• Algorithm change notifications
• News content usage and remuneration

Compliance Frameworks & Policies

We help you build robust compliance frameworks:

Compliance Program Development

• Compliance risk assessments
• Compliance policies and procedures
• Compliance training and awareness programs
• Compliance monitoring and reporting
• Third-party compliance due diligence
• Compliance culture and governance

Regulatory Reporting

• Ongoing regulatory reporting obligations
• Transparency reports and public disclosures
• Incident and breach reporting
• Regulator liaison and engagement
• Voluntary disclosure considerations

Audit & Assurance

• Compliance audits and gap analysis
• Third-party assurance programs
• Regulatory examination preparation
• Continuous compliance monitoring
• Remediation planning and implementation

Industry-Specific Regulation

Different technology sectors face unique regulatory requirements:

Healthtech & Digital Health

• Therapeutic Goods Administration (TGA) compliance
• Medical device and software-as-medical-device (SaMD) regulation
• Telehealth and telemedicine compliance
• Health practitioner regulation (AHPRA)
• My Health Records integration
• Privacy in healthcare settings

Edtech & Online Education

• Education provider regulation
• VET and higher education compliance
• Student data protection and privacy
• Children's online privacy
• Accessibility and disability discrimination compliance

Gaming & Gambling

• Interactive gambling licenses and regulation
• In-game purchases and loot boxes
• Age verification for restricted content
• Responsible gambling obligations
• Gaming machine and casino regulation

Emerging Regulatory Issues

We help you prepare for emerging regulatory requirements:

AI Regulation & Governance

• Preparing for AI-specific regulations
• Algorithmic transparency and explainability
• Automated decision-making compliance
• AI ethics principles and frameworks
• High-risk AI system requirements

Environmental & Sustainability

• E-waste and electronic product stewardship
• Carbon emissions reporting for tech companies
• Sustainable technology procurement
• Green claims and environmental marketing
• Climate risk disclosure

Competition Law for Digital Markets

• ACCC digital platforms inquiry recommendations
• Anti-competitive conduct online
• Merger control for digital acquisitions
• Abuse of market power in digital markets
• Unfair trading practices

Regulator Engagement & Investigations

When regulators come calling, we provide expert representation:

• ACCC investigations and enforcement actions
• ACMA compliance investigations
• eSafety Commissioner proceedings
• OAIC privacy investigations
• State and territory regulator matters
• Information gathering notices and compulsory interviews
• Negotiated outcomes and enforceable undertakings

Why Choose Arnotts for Digital Regulation?