We lead with

  • RFT / EOI support
  • Contract review and risk profiling
  • Negotiation support
  • Defensibility, probity, audit readiness

Our focus is on defensible outcomes: contracts that align with mandated government requirements, withstand audit scrutiny and remain workable over the life of the arrangement.

Why procurement teams engage us

We support procurement teams in medium, large and enterprise organisations, including government agencies. We do not run tenders. We identify legal and commercial risk in MSP contracts and support customers through defensible negotiations.

How we support procurement teams

We provide targeted legal support across all stages of ICT and managed services procurement, including:

  • Review and risk analysis of RFT, EOI and tender documentation
  • Legal input into contract structures for ICT outsourcing and managed services
  • Review and negotiation of managed services agreements, schedules and statements of work
  • Support during preferred tenderer negotiations
  • Contract review and risk profiling across key positions and mandated requirements
  • Advice on termination, step-in, audit, access and transition arrangements
  • Ongoing advisory support during contract operation, variations and renewal

We do not replace internal procurement teams. We work alongside them to ensure that legal risk is clearly understood, documented and managed.

Managed services contract terms we focus on

Same expertise as any MSP engagement. Different framing for government risk, oversight and defensibility:

  • Allocation of government risk (including common Commonwealth positions on liability caps, indemnities, insurance, consequential loss and dependencies)
  • Service credit regimes (SLA metrics, credits, caps, cure periods, chronic breach and escalation)
  • Termination for convenience and transition-out obligations (including continuity and exit planning)
  • Audit, access and step-in rights (including subcontractor flow-down and evidence requirements)
  • Mandated security and privacy overlays (agency policy, PSPF/ISM-aligned requirements, privacy, incident notification, assurance)

Government procurement context

We understand the importance of compliance, probity and defensibility in Australian government procurement environments. We can tailor advice to align with common government ICT contracting frameworks, mandated terms, and agency-specific requirements and approval pathways.

Where helpful, we can structure advice and negotiation support so it is defensible and suited to ANAO and internal audit scrutiny.

What we can do for customers (including government agencies)

  • Provide issue-based advice, risk matrices and marked-up contracts to support internal approvals
  • Support preferred tenderer negotiations on the positions that drive risk (service credits, termination, audit/access, security/privacy, transition)
  • Help customers document risk allocation clearly so negotiations remain defensible

Procurement-specific credentials

We can support agencies and suppliers in procurements run through (or aligned to) common government ICT procurement channels, including:

  • SourceIT
  • Procure IT
  • ICTA / MICTA
  • Digital Marketplace